The most common questions

Below you'll find the answers to the most commonly asked questions that we hear. If you have additional questions please contact us directly.

How can I schedule a house cleaning?
What are the different types of cleaning services?
How can I get a quote?
Are cleaning supplies included?
Are you a pet-friendly cleaning service?
How often should I use a professional cleaning service?
Do I need to be home during the cleaning? 
What if I want to tip my cleaners?
What if something gets broken?
When will I be charged?
When are you available to clean my home?
What cleaning services do you offer?
Will I have the same cleaners each time?
Can I provide special instructions?
Do you offer a guarantee?
Will my house be inspected at every clean?
Do your Queens use non-toxic or organic products?
What is the next step after I book an appointment?
What do I need to do before the cleaning appointment?
How many cleaners do you send?
Will you change the sheets on my bed?
How long does a typical cleaning take?
Who keeps my keys and who has access to them?
What is your cancellation policy?
Are you licensed, bonded, & insured?
What if I am home sick the day of my cleaning?
Why is my first clean more expensive?
What do you recommend to wash the windows?

Book Your Cleaning

Contact us to reserve your appointment & receive a custom quote! Please complete the form below and we will provide a formal estimate and confirm your appointment time.